The Palmers’ most popular speeches…
BEYOND WORDS: Building Your Personal Credibility Through Nonverbal Communication
What makes one person instantly able to get his or her ideas accepted, while others are bypassed? What do some people do to make their statements more believable? How do leaders get us to have confidence in them? The answer is: by harnessing the power of nonverbal communication. In this speech, the Palmers share ideas and techniques with your audience that professionals can use to stand, gesture, and reach out to others nonverbally for greater impact and persuasiveness one-on-one and in front of any size group.
Building Your Personal Credibility in Professional Interviews
If you’re looking for a job, or just a career move, nothing could be more important that tuning up your interviewing skills, especially in this economy. You’ve probably been “out of the game” for a long time. By now, you’ve spiffed up your resume, prepared for the tough questions, even upgraded your wardrobe. Have you checked out your body language also (it’s 93% of your impact in an interview)? If not, the Palmers will give you a crash course in nonverbal communication, especially in those decisive first 3-½ minutes of the interview. You’ll learn the secrets of standing, sitting, gesturing, using facial expressions and eye contact, even shaking hands. You’ll go into your next interview armed with the confidence that you’re ready for the 21st century professional interview.
Reading People Between Their "Lines"
For centuries, people have been trying to find reliable ways to “read” others—sales prospects, job candidates, trial witnesses—and anyone else they’re trying to evaluate. In this intriguing and informative talk, the Palmers explore how subtle nonverbal “tells” reveal another person’s level of comfort and honesty. Through PowerPoint images and demonstrations of gestures and expressions like mouth- and eye-covering, feet twitching, barriers, and pacifying gestures, your audience will leave with new techniques for observing and “sizing up” others.
How to Keep Both Feet on the Ground and Out of Your Mouth
In this speech, your group will learn how professional speakers build credibility and rapport with their audiences—how they greet an audience, stand, gesture, use eye contact, and speak. Your audience members will learn how not to “shoot themselves in the foot” and how to handle stage fright. They will leave with the assurance that they can speak in front of any audience, large or small, with confidence and credibility.
HERDING FROGS: Getting Cooperation From Your Colleagues
In all organizations today, but especially in volunteer organizations, cooperation among co-workers—administrators, technical professionals, and staff—has never been more critical. In this lively talk, the Palmers focus on the six kinds of power every professional can draw on to influence and motivate others toward positive achievement. In a fun way, the Palmers will acquaint your audience with "toady" behaviors to avoid and positive ones to use to "leap-frog" toward gaining better cooperation from their colleagues.
Delivering World-Class Customer Service
It's been said that it can take years to develop a customer and only a second to lose one. In this speech, the Palmers present the latest techniques for gaining and retaining customer loyalty. They share their wealth of customer service (or non-service) "war stories" to show your audience members the do's and don'ts when dealing with their customers. They will leave your audience charged up to deliver "customer delight."
About the Palmers…
Delivering all their speeches together, Drs. Janet and Neal Palmer bring a combined 60 years' experience in the field of communication, management, and public speaking, always with high energy and solid content. Because every one of their speeches is customized to their audiences, they make each speech absolutely relevant to your group—in length and in content. With the added bonus of a customized handout for every speech, your audience members will walk away with practical tips and techniques they can put to work right away.
All the Palmers' speeches are based on solid research in communication theory and practice, and involve audiences in interactive, entertaining, "hands-on" experiences. The Palmers get audiences laughing and learning through interesting stories drawn from their extensive experience working with managers and employees in higher education, health care, business, law, professional associations, and government.
Organizations that have sponsored the Palmers comment that their audiences loved the presentation because it was dynamic, informative, and fun. Consistently the Palmers receive comments like…
- "We brought the Palmers in to keynote our annual conference, and they were a smash hit. During their speech on personal credibility, our members were laughing and taking furious notes on their handouts. They really got our meeting off to a great start."
- "Having two speakers together instead of only one made a huge difference at our meeting. Jan and Neal have very distinct styles which made for a lot of variety and really kept our attention. And they compliment each other so well!"
- "This is the third time I've heard the Palmers speak. They have a wide range of topics that keep your interest and give you very useful information. I wouldn't miss anything the Palmers do!"
- "The best speakers we've ever had!"
- "They really are a dynamic duo!"
- "I've never learned so much and had so much fun in one evening."
The typical honorarium for the Palmers' speeches ranges from $3,500 to $5,000 depending on audience size and length of the speech. For more information on how to book the Palmers for your event, please call the Institute at (800) 410-4CEI (4234) or e-mail us at cei@talk2cei.com. |
